Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://wlidaty.com.

The terms “You”, “Your”, “Yours” and “User” refer to the entity, person or organization using our site. When this Policy mentions “We”, “Us” or “Our”, it refers to wlidaty and its subsidiaries and affiliates. The term “Site” refers to https://wlidaty.com as well as its mobile application for Android and iOS.

This Privacy Policy is governed by our Terms of Service.

For any questions regarding this Policy or for any request relating to the processing of your personal data, please contact us at the following address: info@wlidaty.com.

1. INFORMATION WE COLLECT

We collect the information you provide to us. This information is necessary to ensure the proper execution of the contract between us and to enable us to comply with our legal obligations.

• Account registration information. When you create an account, we ask you to provide information such as your email address, first name, last name, phone number, username, password, home number and address.
• Communications, chats and messages. When you communicate with us by email or other means, we collect information relating to those communications as well as any information you choose to provide. To respond to your requests, we may view emails, chats, purchase history, etc.
• User images. We use the images you upload for a variety of purposes, including to publish user-generated content (like product reviews), facilitate interactions through support chat, and enable image-based product search for a seamless shopping experience.
• Payment information. To place an order and use the features of the Site, you may be asked to provide certain financial information to facilitate payment processing. In particular, we collect your credit or debit card number, card type, expiration date, billing address, tax number, and your first and last name.
• Login information. We collect login information when you access your account using authentication data.
• Real-time tracking of orders. Our customers benefit from real-time tracking of their order, including notification with a tracking code, while our delivery app allows precise tracking of the courier's location for an improved experience.
• The customer benefits from real-time order tracking thanks to a notification containing a tracking code, while our delivery application guarantees precise location of the courier for a smoother experience.

2. INFORMATION COLLECTED AUTOMATICALLY

When you use our Site or contact us directly, we may automatically collect certain information, including personal data, about your use of the Site, the services used and how you use them. This information is necessary for the proper execution of the contract between us, to enable us to comply with our legal obligations and to serve our legitimate interest in providing and improving the functionality of the Site.

• Log data and device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an account or are not logged in. This information includes, but is not limited to: IP addresses, browser type, Internet Service Provider (ISP), referring or exit pages, operating system, date/time stamp and browsing data.
• Tracking Technologies and Cookies. We use Cookies, Beacons, Tags, CI (click tracking), ISC (source tracking), ITC (item tracking codes), as well as information relating to phone model, device ID and customer number. We also automatically collect information about your device's operating system.
• Geolocation data. We collect information about your approximate location, including your IP address, to provide you with an improved user experience. This data is collected only when you access the Site from your device.
• Usage information. We use a tool called “Google Analytics” to collect information about your interactions with the Site (pages viewed, content viewed, searches made, reservations and other actions on the Site). Therefore, Google Inc. installs a permanent cookie in your browser to identify you as a unique user on future visits. For more information, please visit the Google website.
• Publicly accessible personal information.

3. USE OF YOUR INFORMATION

We process your information in accordance with general data processing principles. We may use the information we collect through our Site for a variety of reasons, including:

• Identify the user
• Create an account
• Establish an environment of trust
• Produce statistics and analyze the market
• Stay connected
• Personalize marketing
• Send billing information
• Manage user orders
• Contact user
• Improve our services
• Ensuring data security and preventing fraud
• Respect the laws in force
• Collect feedback
• Publish testimonials
• Provide support

We generally collect your personal information only when you consent, when this information is necessary for the performance of a contract with you, or when processing it is in our legitimate interests.

4. DIRECT MARKETING

We may use the contact details you provide to us to send you direct marketing communications. These offers, depending on your preferences, may be personalized taking into account any additional information you have provided to us (e.g. your location, information from your social media profiles, etc.) or that we have collected or generated from other sources.

If you wish to withdraw your consent to receive direct marketing and opt-out of receiving information from us, you can exercise this option at any time by changing your preferences in your account or following the unsubscribe instructions in the emails you receive.

5. HOW WE CAN SHARE YOUR INFORMATION

The Site may transmit your information (such as your email address) to its mobile application provider Vajro and to Shopify if you use a social login (Facebook, Google, Apple) or a one-time code.

The Site may use (currently or in the future) analysis tools such as Google Analytics, Firebase Analytics, Clevertap and Appsflyer.

We may also disclose your information to third parties:

• when required by law, regulatory requirement, court order or other judicial authorization;
• in response to lawful requests from public authorities, including to meet national security and law enforcement requirements;
• in connection with the sale, transfer, merger, bankruptcy, restructuring or other reorganization of a company;
• to protect or defend our rights, interests or property, or those of third parties;
• to investigate any misconduct relating to our products and services;
• and to protect the vital interests of an individual.

6. COOKIES

Cookies are small text files stored by your browser on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. They allow us to recognize users and avoid asking them repeatedly for the same information.

Cookies from our Site cannot be read by other sites. Most browsers accept cookies by default unless you change your settings to decline them.

Cookies used on our Site:

Strictly necessary cookies – These cookies are essential for the operation of our Site. They help us provide you with the right information, personalize your experience, implement and maintain security features, and detect malicious activity. Without these cookies, the Site would be impossible to use or its operation would be seriously affected.

For more information on deleting cookies and other useful information, please visit http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as your political opinions, your religious or philosophical beliefs, your racial or ethnic origin, your genetic data, your biometric data, your health data or any data relating to your sexual orientation.

Please do not send, upload or provide us with any sensitive information. If you believe we may have such information, please contact us using the details below. We reserve the right to delete any information that we suspect contains sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy available on our website https://wlidaty.com for details regarding payment information.

9. THIRD-PARTY LINKS

Our Site may contain links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, as we do not control their data processing practices.

10. DATA RETENTION

We retain your personal information to provide our services to you and for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We will retain your personal information for as long as it is necessary to provide our services, unless the law or regulation requires us to retain it for longer.

11. SAFETY

We have implemented security measures (physical, electronic and procedural) designed to protect the personal information you share with us. We regularly monitor our systems to detect possible vulnerabilities and attacks.

However, the transmission of information via the Internet, e-mail or SMS is never completely secure. We cannot guarantee absolute protection of your personal information or any other content that you share with us or others.

We therefore recommend that you avoid providing us or anyone with sensitive information, the disclosure of which could cause you substantial or irreparable harm.

If you have any questions regarding the security of our Site or Services, please contact us at info@wlidaty.com.

12. YOUR RIGHTS

You have several rights regarding the protection of your personal information:

• The right to access the information we hold about you. For any access request, please contact us at info@wlidaty.com.
• The right to rectify any inaccurate information about you. You can correct, update or request deletion of your information by contacting us using the details below.
• The right to object to the processing of your data. If the processing is based on your consent, you can withdraw it at any time by contacting us. This will not affect the legality of the processing carried out before the withdrawal.
• The right to file a complaint. In the event of a violation of your rights, you can send a complaint to the Data Protection Authority of your country of residence. However, we recommend that you contact us first to try to resolve the dispute amicably.
• The right to request erasure of your data. You can request the deletion of your data for legitimate reasons, for example when the information is no longer necessary for the purposes for which it was collected or when it has been processed unlawfully.
• If you wish to delete your account and all associated data (or a specific part), send an email to info@wlidaty.com requesting deletion of the data. We will process your request and delete all data associated with your account within a maximum of 30 days. You will receive a confirmation email as soon as the deletion is complete.

13. APPLICATION OF THE POLICY

This Policy applies only to the services offered by our company. It does not concern services offered by other companies or individuals, including products or sites displayed in search results, sites integrating our services or sites linked from our Site or Services.

14. CHANGES

Our Policy may be modified from time to time. We will publish any changes on our Site and, if the changes are significant, we will consider explicitly informing you (including by email for certain services).

15. ACCEPTANCE OF POLICY

We consider that all users of this Site have read this document carefully and accept its content. If you do not agree with this Policy, you should refrain from using our Site. We reserve the right to modify this Policy at any time and to notify you in the manner described in section 14. Continued use of the Site implies your acceptance of the modified Policy.

16. ADDITIONAL INFORMATION

If you have any further questions about the data we collect or how we use it, please do not hesitate to contact us at info@wlidaty.com.